Privacy Policy

This Privacy Policy explains how Rocket VPN (referred to as 'this Service' or 'we') collects, uses, and protects necessary information when providing the mobile VPN application (referred to as 'the App'). We follow a data-minimization approach and work to protect user privacy within this policy.

When you download, launch, or use the App, the system may collect information needed to operate the service, including your Internet Protocol (IP) address, device operating system version, in-app access paths, session duration, and approximate location. This information is used for: 1. Route recommendation: matching Rocket VPN server availability with your network conditions; 2. Performance improvement: identifying regional failures and congestion through anonymized statistics; 3. Service communication: sending important updates, security notices, or plan-related messages to your registered email or account. We do not use necessary operational data for unrelated purposes.

We may transmit anonymized or aggregated data to necessary third-party providers such as Google Play Services or Firebase for crash analysis, performance monitoring, and feature improvements. Except where required by legal process, regulatory obligation, user safety protection, or contracted service-provider support, we do not disclose your personal information to third parties. To stop new data collection, uninstall the App through your device's standard process.

User-provided data will be properly kept during the service validity period and for a reasonable grace period thereafter. If you need to cancel your account early and delete your personal profile, please contact our privacy team via [email protected]. In addition, this App strictly prohibits use by minors under the age of 13. We will not intentionally solicit any data from this group, and upon discovering the mistaken collection of such information, we will immediately initiate permanent deletion procedures. Guardians are advised to contact us via the aforementioned email so that we can take necessary technical interventions. To ensure data confidentiality, we have deployed multiple layers of physical and electronic defense systems to safeguard your information security in all aspects.

This Privacy Policy may be updated from time to time according to regulatory requirements or business adjustments. You are advised to check this page regularly. Your continued use after changes are published will be deemed as acceptance of the revised terms. This policy officially takes effect and is implemented as of October 4, 2025. If you have any questions or suggestions for improvement regarding our privacy processing procedures, you are welcome to communicate with the Rocket VPN team at any time via email ([email protected]).